Reference

How bl777com Handles Your Personal Information

Your account data — from the details you submit at registration to the e-wallet records tied to your GCash, Maya, or InstaPay transactions — is handled with a clear, written policy that you can read, question, and act on.

Account data transparencyGCash, Maya, InstaPay contextYour access and correction rightsClear retention termsDirect contact path
bl777com How bl777com Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention at bl777com

Privacy at bl777com is not a checkbox — it is built into how the account system works day to day. Here are the four areas where you will feel the difference most clearly: how your data is stored, what cookies do on our site, how long we keep records, and what steps we take when something changes.

Data Storage and Security Your account credentials and payment references are stored using encryption at rest. Login sessions use token-based authentication, and any action that touches your e-wallet — GCash, Maya, InstaPay — requires PIN or OTP confirmation from your side before we process it.
Cookies and Session Tracking We use session cookies to keep you logged in across pages and preference cookies to remember your language and device settings. We do not use third-party advertising cookies. You can manage cookie settings from the footer of any page on the site.
Retention and Deletion Active account data is retained while your account is open. After an account is closed, we hold transaction records for the period required under applicable Philippine law, then delete them. You can request early deletion of non-required data through Account Settings or via email.
Policy Updates When this policy changes in a material way, we notify you by email to your registered address and place a notice on your account dashboard. You always have the option to review the current version here at bl777com/privacy-policy/ before the changes take effect.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Personal Data

If you want to review what data we hold on your account, correct an entry, or ask us to delete your information, there are three direct ways to reach the team responsible for privacy matters. We handle data requests separately from general support so your query gets to the right person without delay. When you write in, include your registered account email or mobile number so we can verify your identity before pulling any records.

Team online

Live Chat

Start a chat from your account dashboard and select 'Privacy Request' from the topic menu. A support agent will log your request and escalate it to the data team within one business day.

Email Support

Send your data request to our support email address with the subject line 'Privacy'. Include your registered mobile number or GCash-linked account detail so we can match your identity quickly.

Account Settings

Log in, go to Account Settings, and open the Privacy section. From there you can download a summary of your stored data or submit a deletion request directly without contacting support.

What You Actually Want to Know About Our Privacy Practices

These are the questions we hear most often when someone wants to understand how their data is handled. If your question is not here, reach out through the live chat or email path described in the contact section above.

We collect your name, email address, mobile number, and the e-wallet details you provide — for example, your GCash or Maya registered number — to verify your identity and process payments.

Yes. Log in and go to Account Settings, then open the Privacy section to download a summary. Alternatively, submit a formal data access request via email and we will respond within the statutory period.

We share only what is necessary with payment processors like GCash, Maya, and InstaPay to complete transactions. We do not sell your data or share it with advertisers or unrelated third parties.

We retain transaction records for the period required under applicable Philippine law. Non-essential data is deleted sooner. You can request deletion of non-required records through Account Settings at any time.

Open the Privacy section in Account Settings for basic edits, or contact our support team via live chat or email. Include your registered mobile number so we can verify your identity before making any change.

Yes. If there is a material change to this policy, we will send a notice to your registered email and show an alert on your account dashboard before the updated policy comes into effect at bl777com/privacy-policy/.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.